HIPAA Notice of Privacy Practices
Effective Date: November 18, 2024
Company: Join Rise LLC (“Join Rise,” “we,” “us,” or “our”)
Website: joinrisemeds.com
This Notice of Privacy Practices (“Notice”) describes how Protected Health Information (“PHI”) may be used and disclosed in connection with healthcare services facilitated through Join Rise and describes certain rights you may have regarding your PHI under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable laws.
Join Rise facilitates access to healthcare services provided by independent licensed healthcare professionals and medications dispensed by independent licensed pharmacies. Depending on the services provided and the applicable relationship among Join Rise, healthcare providers, pharmacies, and other parties, certain entities involved in your care may be HIPAA-covered entities or business associates subject to HIPAA.
Where Join Rise receives, maintains, uses, or transmits PHI on behalf of a HIPAA-covered entity, we handle such information in accordance with applicable HIPAA requirements, contractual obligations, and other applicable privacy laws.
Applicable covered entities are required by law to maintain the privacy and security of PHI, provide notice of applicable legal duties and privacy practices, and comply with the terms of their applicable Notice of Privacy Practices.
1. Uses and Disclosures of PHI
Where permitted or required by applicable law, PHI may be used or disclosed for the following purposes:
A. Treatment
PHI may be used or disclosed to provide, coordinate, or manage healthcare and related services.
This may include communications among licensed healthcare providers, pharmacies, laboratories, and other authorized healthcare professionals or organizations involved in your treatment or care coordination.
B. Payment
PHI may be used or disclosed for payment-related activities associated with healthcare services.
This may include billing and collection activities, determining eligibility or coverage where applicable, processing healthcare-related payments, and communicating with healthcare providers, pharmacies, health plans, or other authorized parties as permitted by law.
C. Healthcare Operations
PHI may be used or disclosed for permitted healthcare operations, including:
- Quality assessment and improvement
- Patient safety activities
- Case management and care coordination
- Accreditation
- Licensing
- Credentialing
- Compliance activities
- Medical reviews
- Audits
- Training
- Legal and administrative services
D. As Required by Law
PHI may be used or disclosed when required by applicable federal, state, or local law.
E. Public Health and Safety
PHI may be used or disclosed for legally authorized public health and safety purposes, including:
- Preventing or controlling disease, injury, or disability
- Reporting certain communicable diseases
- Reporting abuse or neglect where required or permitted by law
- Reporting adverse reactions to medications
- Reporting problems involving medications, medical products, or devices
- Notifying persons who may have been exposed to certain communicable diseases
- Preventing or reducing a serious and imminent threat to health or safety
F. Health Oversight Activities
PHI may be disclosed to authorized health oversight agencies for activities permitted by law, including:
- Audits
- Investigations
- Inspections
- Licensing and disciplinary proceedings
- Regulatory compliance activities
- Government oversight activities
G. Judicial and Administrative Proceedings
PHI may be disclosed in response to a valid court or administrative order or, where permitted by law, in response to a subpoena, discovery request, or other lawful process.
Additional protections may apply to certain categories of sensitive health information.
H. Law Enforcement
PHI may be disclosed for certain law enforcement purposes where permitted or required by law, including responding to:
- Court orders
- Warrants
- Subpoenas
- Summonses
- Administrative requests
- Other legally authorized processes
PHI may also be disclosed in other circumstances specifically authorized by applicable law.
I. Research
PHI may be used or disclosed for research where permitted by HIPAA and other applicable laws.
Depending on the circumstances, this may require your authorization, approval or waiver by an Institutional Review Board (“IRB”) or Privacy Board, or another legally permitted basis for the use or disclosure.
J. Organ and Tissue Donation
Where applicable, PHI may be disclosed to organizations involved in organ, eye, or tissue procurement, transplantation, banking, or donation as permitted by law.
K. Workers’ Compensation
PHI may be disclosed as authorized by and to the extent necessary to comply with workers’ compensation laws or similar programs providing benefits for work-related injuries or illnesses.
L. Military and Veterans
If you are a member of the armed forces, PHI may be disclosed as required or permitted by applicable military authorities and law.
M. Correctional Institutions
If you are an inmate or otherwise in the custody of a correctional institution or law enforcement agency, PHI may be disclosed to the applicable institution or official where permitted by law for healthcare, safety, security, or other authorized purposes.
2. Your Rights Regarding PHI
Depending on the applicable entity maintaining your PHI and applicable law, you may have the following rights:
A. Right to Inspect and Obtain Copies
You may have the right to inspect and obtain a copy of PHI maintained about you in a designated record set, subject to certain exceptions.
Where required by law, you may request that records maintained electronically be provided in an electronic format.
Reasonable, cost-based fees may apply where permitted by law.
B. Right to Request an Amendment
If you believe PHI maintained about you is incorrect or incomplete, you may request an amendment.
The applicable entity may deny the request in circumstances permitted by law, including where it determines that the information is accurate and complete or where it did not create the information and the original creator remains available to act on the request.
C. Right to an Accounting of Disclosures
You may have the right to request an accounting of certain disclosures of your PHI during the period permitted by applicable law.
An accounting generally does not include every disclosure. Certain disclosures, including many disclosures for treatment, payment, or healthcare operations, may be excluded as permitted by HIPAA.
D. Right to Request Restrictions
You may request restrictions on certain uses or disclosures of your PHI for treatment, payment, or healthcare operations.
The applicable covered entity generally is not required to agree to all requested restrictions.
However, HIPAA requires a covered entity to agree to certain requests to restrict disclosure to a health plan when the disclosure is for payment or healthcare operations and relates solely to a healthcare item or service for which you, or someone other than the health plan on your behalf, paid the covered entity in full out of pocket.
E. Right to Request Confidential Communications
You may request that communications regarding PHI be sent to you through an alternative method or at an alternative location.
Reasonable requests will be accommodated where required by applicable law.
F. Right to a Paper Copy
You may request a paper copy of an applicable Notice of Privacy Practices even if you previously agreed to receive the Notice electronically.
G. Right to Breach Notification
You have the right to receive notification following a breach of unsecured PHI when notification is required under applicable law.
3. Transmission and Security of PHI
We take reasonable administrative, technical, and physical measures designed to protect PHI and other sensitive information.
Where Join Rise creates, receives, maintains, or transmits electronic PHI subject to HIPAA, safeguards are implemented as required by applicable provisions of the HIPAA Privacy and Security Rules.
Electronic information may be protected through measures such as encryption during transmission, access controls, authentication measures, monitoring, and other appropriate safeguards.
No electronic transmission or storage system can be guaranteed to be completely secure.
4. Authorization for Other Uses and Disclosures
Uses and disclosures of PHI that are not otherwise permitted or required by law generally will be made only with your written authorization where authorization is required.
Where applicable, this may include certain:
- Marketing communications
- Sales of PHI
- Uses or disclosures of psychotherapy notes
- Uses or disclosures of particularly sensitive categories of health information
If you provide an authorization, you generally may revoke it in writing at any time, except to the extent action has already been taken in reliance on that authorization or as otherwise provided by law.
5. Changes to This Notice
This Notice may be updated periodically to reflect changes in legal requirements, privacy practices, technology, or healthcare operations.
Where permitted by law, a revised Notice may apply to PHI already maintained as well as PHI received after the revised Notice becomes effective.
The current version of this Notice will be made available through our website or through other appropriate means.
6. Complaints
If you believe your privacy rights have been violated, you may submit a complaint using the Privacy Officer contact information below.
Where applicable, you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
You will not be retaliated against for filing a complaint or exercising a right protected by HIPAA or other applicable privacy law.
7. Contact Information
To submit a privacy request, exercise an applicable right, ask questions regarding this Notice, or submit a complaint, contact:
Privacy OfficerJoin Rise LLC
1001 South Main St, Suite 700
Kalispell, MT 59901
Email: hello@joinrisemeds.com
Website: joinrisemeds.com
State-Specific Health Information Privacy Provisions
Federal HIPAA requirements establish national standards for protecting PHI. Certain states provide additional or more protective requirements concerning medical information, reproductive health information, mental health records, substance use disorder records, genetic information, HIV/AIDS-related information, and other categories of sensitive health information.
Where an applicable state law provides greater privacy protection than federal law, the applicable requirements will be followed.
The following summarizes certain examples of additional state protections. This summary is not intended to describe every state privacy law or every right available under applicable law.
California
California residents may receive additional protections under the California Confidentiality of Medical Information Act (“CMIA”) and other applicable California privacy and healthcare laws.
Depending on the circumstances, these protections may include additional requirements regarding:
- Access to medical information
- Confidentiality of medical information
- Authorization for certain uses and disclosures
- Marketing involving medical information
- Sensitive health information
- Reproductive and sexual health information
- Mental health information
- Genetic information
- Information concerning minors
California law may provide protections beyond those available under HIPAA.
Right to Access
Where applicable, California residents may request access to medical information and may have rights concerning the form or manner in which that information is provided.
Restrictions on Certain Health Plan Disclosures
HIPAA provides a right to restrict certain disclosures to a health plan where the healthcare item or service has been paid for in full out of pocket and applicable requirements are satisfied.
Marketing and Medical Information
Medical information will not be used or disclosed for marketing or other purposes requiring authorization under California or federal law unless the required authorization or another legally permissible basis exists.
Minors and Sensitive Services
California law provides specific confidentiality rules concerning healthcare services provided to minors.
The ability of a minor to consent to treatment and control disclosure of related information depends on the type of healthcare service and applicable law.
New York
New York law provides additional protections for certain categories of health information, which may include:
- HIV/AIDS-related information
- Mental health records
- Genetic information
- Reproductive health information
- Other legally protected health information
We will comply with applicable New York authorization, confidentiality, disclosure, and security requirements when such laws apply.
Texas
Texas law, including applicable provisions of the Texas Medical Records Privacy Act, may provide privacy protections in addition to HIPAA.
These requirements may address:
- Uses and disclosures of protected health information
- Electronic health information
- Authorization requirements
- Training
- Security and safeguards
- Retention or destruction of certain records
- Mental health information
- Other sensitive health information
Applicable Texas requirements will be followed where they provide additional protections.
Florida
Florida law provides additional protections for certain categories of health and medical information, which may include:
- Mental health records
- HIV/AIDS-related information
- Substance use disorder information
- Other sensitive medical information
Applicable Florida authorization, confidentiality, disclosure, and security requirements will be followed.
Illinois
Illinois law provides additional protections for certain categories of sensitive health information, including, where applicable:
- Mental health and developmental disability records
- HIV/AIDS-related information
- Genetic information
- Biometric information
- Other legally protected health information
Applicable Illinois confidentiality, authorization, security, and breach-notification requirements will be followed.
Massachusetts
Massachusetts law may provide additional protections for certain categories of medical and health information, including:
- Mental health information
- HIV/AIDS-related information
- Genetic information
- Other sensitive health information
Applicable Massachusetts confidentiality, authorization, security, and data-protection requirements will be followed.
Additional State Rights
Residents of states not specifically identified above may have additional rights under their state’s medical privacy, consumer health data, genetic privacy, reproductive health, mental health, or general privacy laws.
Nothing in this Notice is intended to limit rights provided under applicable federal or state law.
For questions regarding rights that may apply in your state, contact:
Privacy OfficerJoin Rise LLC
1001 South Main St, Suite 700
Kalispell, MT 59901
Email: hello@joinrisemeds.com
