Company: Join Rise LLC (“Join Rise,” “we,” “us,” or “our”)

Website: joinrisemeds.com

This Privacy Policy describes how Join Rise LLC collects, uses, stores, and shares your information when you use our website or related services (collectively, the “Services”). This Privacy Policy is incorporated into our Terms of Use.

We may process and use your information to:

• Create and manage your account
• Provide, operate, and deliver the Services
• Process and manage orders, payments, refunds, and returns
• Respond to inquiries and customer support requests
• Send administrative and transactional updates
• Improve, maintain, and analyze website functionality and performance
• Send marketing communications with your consent, where required
• Deliver personalized content or advertising where permitted by law
• Maintain security, detect suspicious activity, and prevent fraud
• Comply with applicable laws, regulations, legal processes, and contractual obligations

We may share your information:

• With service providers and subcontractors that support our Services, such as payment processors, technology providers, fulfillment providers, customer service providers, and marketing tools
• To comply with applicable legal obligations, court orders, subpoenas, or lawful government requests
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
• When necessary to protect the rights, property, security, or safety of Join Rise, our users, our partners, or the public

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use cookies and similar tracking technologies to operate our website, improve website performance, understand how visitors interact with our Services, and enhance the user experience.

You may disable or restrict cookies through your browser or device settings. Doing so may affect the availability or functionality of certain features of the Services.

If you register or log in using a social media account or other third-party authentication provider, we may receive certain profile information from that provider, such as your name, email address, or other information you have authorized the provider to share with us.

The information we receive will depend on the provider and your privacy settings with that provider.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our Services, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission, storage system, or online service can be guaranteed to be completely secure, and we cannot guarantee the absolute security of your information.

Our Services are intended for adults and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18 through our Services.

If we become aware that we have collected personal information from a minor in violation of applicable law, we will take appropriate steps to delete or otherwise address that information.

Depending on where you reside and applicable law, you may have the right to:

• Access certain personal information we maintain about you
• Update or correct your personal information
• Request deletion of certain personal information
• Request information about how we collect, use, or disclose your information
• Opt out of certain marketing communications
• Exercise other privacy rights available under applicable law

To submit a privacy request, contact us at hello@joinrisemeds.com.

We may need to verify your identity before processing certain requests.

Some browsers provide “Do Not Track” or similar signals. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to browser-based Do Not Track signals.

California residents may have additional privacy rights under applicable California law, including, where applicable:

• The right to know or access personal information collected about you
• The right to request deletion of certain personal information
• The right to request correction of inaccurate personal information
• The right to know the categories of personal information disclosed to third parties
• The right to opt out of the sale or sharing of personal information where applicable
• The right to limit certain uses of sensitive personal information where applicable
• The right to non-discrimination for exercising applicable privacy rights

To exercise an applicable California privacy right, contact us at hello@joinrisemeds.com.

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technologies, legal requirements, or other factors.

When we make changes, we will post the updated Privacy Policy and revise the effective date as appropriate. We encourage you to review this Privacy Policy periodically.

We may use PayPal and related PayPal services to process payments, facilitate affiliate payouts, or allow users to securely connect or authenticate their PayPal accounts.

When using these services, certain information may be shared with PayPal in accordance with PayPal’s applicable privacy policy and terms.

By using applicable PayPal-enabled features of our Services, you acknowledge that PayPal may collect, process, and store information necessary to provide payment processing, authentication, and related services.

For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact:

Company: Join Rise LLC

This Notice describes how Protected Health Information (“PHI”) may be used and disclosed and describes certain rights you may have regarding your health information under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), where applicable.

Depending on applicable law and the nature of the PHI maintained about you, you may have certain rights, including:

• Access to PHI: You may request access to or copies of certain PHI maintained about you.
• Request Amendments: You may request that inaccurate or incomplete PHI be amended.
• Accounting of Disclosures: You may request an accounting of certain disclosures of your PHI.
• Request Restrictions: You may request restrictions on certain uses or disclosures of PHI. We are not required to agree to every requested restriction except where required by law.
• Confidential Communications: You may request that we communicate with you regarding your health information through an alternative method or at an alternative location.
• Paper Copy: You may request a paper copy of this Notice.
• Breach Notification: You have the right to receive notification following a breach of unsecured PHI when notification is required by law.

Requests regarding these rights may be submitted to our Privacy Officer using the contact information below.

We use administrative, technical, and physical safeguards designed to protect PHI as required by applicable law. Electronic transmissions containing PHI may be protected using encryption and other security measures appropriate to the nature of the information and the applicable systems.

Certain states provide privacy protections that may apply in addition to federal HIPAA requirements.

Where applicable state law provides greater privacy protections than federal law, we will comply with the applicable requirements.

If you believe your privacy rights have been violated, you may submit a complaint to our Privacy Officer.

You may also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

We will not retaliate against you for filing a privacy complaint or exercising your rights under applicable law.